Privacy Policy

Last updated: January 2025

1. Introduction

Welcome to Luluby ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.

2. Information We Collect

Personal Information

  • Name and email address (through Clerk authentication)
  • Children's profiles (names, ages, interests - stored locally)
  • Story preferences and history
  • Subscription information (through RevenueCat)

Automatically Collected Information

  • Device information (type, operating system)
  • App usage analytics
  • Error logs and performance data

3. How We Use Your Information

We use your information to:

  • Provide personalized bedtime stories for your children
  • Manage your account and subscription
  • Improve our AI story generation
  • Send important updates about the service
  • Respond to customer support requests
  • Ensure the safety and security of our platform

4. Children's Privacy

We take children's privacy seriously. While our service creates content for children, accounts are managed by parents/guardians. We do not knowingly collect personal information directly from children under 13. All children's profiles are created and managed by parent accounts.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption:

  • Authentication data is managed by Clerk
  • Story data is stored in Convex database
  • Audio files are stored in Convex File Storage
  • All data transmission uses HTTPS encryption

6. Third-Party Services

We use the following third-party services:

  • Clerk: Authentication and user management
  • Convex: Database and file storage
  • OpenAI: Story content generation
  • Google AI: Text-to-speech for narration
  • RevenueCat: Subscription management

Each service has its own privacy policy and data handling practices.

7. Data Sharing

We do not sell, trade, or rent your personal information. We may share data with:

  • Service providers necessary for app functionality
  • Legal authorities when required by law
  • Business transfers in case of merger or acquisition

8. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

9. Data Retention

We retain your data for as long as your account is active. Story history and audio files are kept for your convenience but can be deleted upon request. After account deletion, we may retain certain data as required by law.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date and, for significant changes, by providing prominent notice in the app.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@luluby.app
Address: [Your Company Address]

13. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA). Please contact us for more information about exercising these rights.

14. European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to object to certain processing.